RETURNS
Return & Exchange Policy
Last Updated January 01, 2024
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Thank you for your purchase, We hope you are happy with your purchase. However, If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy
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RETURNS
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All returns must be postmarked within fourteen (14) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
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RETURN PROCESS
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To return an item, please the item securely in its original packaging, and mail your return to the following address:
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Record City Creations
Attn: Returns
23A Longsight
Harwood, Bolton
BL2 3HS
United Kingdom
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Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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REFUNDS
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After receiving your return and inspecting the condition of your item, We will process your return or exchange. Please allow at least seven (7) days from receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
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EXCEPTIONS
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For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
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QUESTIONS
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If you have any questions concerning our return policy, Please contact us at:
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